Booking Conditions

General terms and conditions:

  • 1. Check In: from 3:00 p.m. Early check in: subject to availability.
  • 2. Check out: until noon (12:00 p.m). Late check out can be requested subject to availability. The hotel reserves the right to charge 50% of the total room fee for departures after 3:00 p.m.
  • 3. Guest registration: for security reasons only registered guests will be allowed in the rooms.
  • 4. Early departure: an early departure fee of one night´s room and tax applies to guests checking out prior to the departure date confirmed at check-in.
  • 5. No show: if you do not cancel your reservation and do not show up, your credit card will be charged for the first night stay.
  • 6. Additional guest: maximum occupancy for a Double Deluxe room is 3 people. The additional person has a $US 60 cost per night.
  • 7. Reservations may be modified or cancelled without penalty any time until 12 noon on the day prior to arrival. In the case of late cancellation, the hotel reserves the right to charge the first night for each room cancelled.
  • 8. The rates mentioned above do not include 19% lodging tax and insurance coverage. VAT exemption will only be applied to people who meet the requirements according to Colombian law.
  • 9. We reserve the right to charge guests the cost of rectifying damage, caused by the accidental, deliberate, negligent or reckless act of the guest to the hotel´s property.
  • 10. If any inappropiate behaviour is brought to the attention of the Manager, the hotel reserves the right to take action against the guest or the guest may be asked to leave the hotel.
  • 11. Should you need any further information, please don´t hesitate to contact us: